Privacy policy

SecurityProducts sells to trade accounts, not consumers, so most of what we collect is business contact and order information rather than personal data in the consumer sense. This page covers what we collect, why, and where it lives.

What we collect

Trade account applications and quote requests: contact name, company, work email, phone, and what you asked us to quote. Orders: billing and ship-to details, and what you bought. Resale and exemption certificates: the document you upload and the state and permit number on it, kept so we can support the tax exemption on future orders.

Payment data

Card and ACH payments are processed by Stripe. We do not receive or store full card numbers or bank account numbers ourselves.

Webchat

If you use the chat widget, we store the messages you send, the assistant's replies, your IP address, and timestamps, so we can review conversations and improve the answers we give. Chat is answered by an AI model (DeepSeek); nothing you say in chat is used to place an order or update your account.

Analytics and bot defense

Site analytics run on Cloudflare Web Analytics, which is cookieless and does not track you across sites. Quote and account-application forms use Cloudflare Turnstile to tell human traffic from automated abuse; it does not build an advertising profile.

Who we share it with

We share data with the vendors that make the site and checkout work, payment processing, order fulfilment, and hosting, and nowhere else. We do not sell personal data.

Retention

Order and account records are kept as long as needed for tax, warranty, and accounting purposes. Resale certificates are kept while your account is active and the exemption they support is in use.

Your options

To ask what we hold about your account, or to have it corrected or removed, contact your rep or use the trade account form to reach us; see contact for current channels.